Terms &Conditions
Please read these terms carefully before booking your journey with Painite Travels Pvt. Ltd.
These Terms & Conditions govern all bookings, payments, cancellations, and services provided by Painite Travels Pvt. Ltd. By making a booking with us, you acknowledge that you have read, understood, and agreed to these terms in their entirety.
Important Notice
These terms are subject to change and may be updated at the time of booking. We recommend reviewing them carefully before confirming your reservation.
Detailed Terms
Complete information about bookings, payments, and cancellations
1. Booking & Initial Deposit
All bookings are confirmed only upon receipt of a non-refundable advance deposit.
The exact deposit amount will be communicated at the time of finalizing the itinerary and may vary depending on the nature of services, hotels, season, and destination involved.
2. Balance Payment
For FIT (Free Independent Travelers), the full and final payment must be received at least 60 days prior to arrival.
For Group bookings, the final payment must be received at least 90 days prior to arrival.
Special Periods
For travel during Pushkar Fair (for 2025: 30th October to 5th November) and the Festive / Peak Season (21st December to 5th January), the entire payment must be completed 90 days before arrival, irrespective of group size.
3. Credit Card & Online Payments
Painite Travels Pvt. Ltd. does not levy any additional credit card charges for India-based trips.
If payment is made via an international payment gateway (such as Stripe), the issuing bank may apply foreign currency conversion charges or international transaction fees.
Any such charges levied by banks or card issuers are the sole responsibility of the client. We recommend checking with your bank prior to making the payment.
4. Cancellation Policy
All cancellations must be communicated in writing. Cancellation charges will apply from the date the cancellation request is received by Painite Travels Pvt. Ltd. in India.
FIT Bookings (1–5 persons)
- 60 days or more prior to arrival: Non-refundable deposits already paid will be forfeited.
- 59–31 days prior to arrival: Non-refundable payments + 50% of the remaining tour cost.
- 30 days or less prior to arrival: 100% of the total tour cost.
Group Bookings (6 persons or more)
- 90 days or more prior to arrival: Non-refundable deposits already paid.
- 89–61 days prior to arrival: Non-refundable payments + 50% of the remaining tour cost.
- 60 days or less prior to arrival: 100% of the total tour cost.
Peak Period Exception
- For Pushkar Fair and Festive Season bookings, all payments become non-refundable immediately upon receipt, and full payment is mandatory 90 days prior to arrival.
5. Important Notes on Cancellations
The above cancellation terms are general guidelines and may be revised at the time of booking with prior notification.
Certain hotels, transport providers, or services may follow stricter cancellation policies, which will be communicated separately and will override the general policy.
Refunds, if applicable, will be processed after deducting bank charges, taxes, credit card fees, and supplier penalties.
Refunds will be calculated based on the exchange rate prevailing on the date of refund, not the date of payment.
6. Game Drives / Safaris
Once confirmed, game drives or safaris are non-amendable and non-refundable.
Any cancellation or change will attract a 100% cancellation charge, as these services are subject to limited availability and government regulations.
7. Air Tickets
Domestic flight tickets, once issued, carry a cancellation fee of USD 75 per sector, if cancelled up to 15 days prior to departure.
Cancellations made within 15 days of travel are non-refundable.
Name changes and date changes are generally not permitted; tickets must be cancelled and reissued at prevailing fares.
If an airline cancels a flight, the airline generally refunds the ticket value but does not arrange alternate services. Painite Travels Pvt. Ltd. will assist in rebooking where possible; however, any additional cost will be borne by the client.
8. Train Tickets
Cancellation of train tickets will attract a service fee of USD 25 per ticket, in addition to any charges levied by Indian Railways.
Refunds, if applicable, will be processed after deducting all applicable charges and conversion differences.
9. Travel Insurance & Visas
Clients are solely responsible for arranging:
• Travel insurance (medical, baggage, trip cancellation, accident, etc.)
• Visas, permits, and travel documentation
We strongly recommend comprehensive travel insurance for the entire duration of the trip.
10. Pricing
Final tour prices are confirmed at the time of booking.
Prices are subject to revision if travel dates are altered.
Any increase in government taxes, fuel surcharges, or statutory levies will be payable by the traveler.
11. Exclusions
Unless specifically mentioned, the tour price does not include:
• Airport departure taxes, immigration or customs fees
• Excess baggage charges
• Personal expenses such as laundry, phone calls, minibar, room service
• Alcoholic beverages and meals not mentioned
• Any services not explicitly stated in the confirmed itinerary
Payment Timeline Overview
Quick reference guide for payment schedules
FIT Travelers
Full payment must be received at least 60 days prior to arrival for individual and small group travelers (1-5 persons).
Group Bookings
Full payment must be received at least 90 days prior to arrival for group bookings (6 persons or more).
Special Period Payment Requirements
For Pushkar Fair (30th October - 5th November 2025) and Festive Season (21st December - 5th January), full payment is required 90 days prior to arrival regardless of group size.
Questions About Our Terms?
If you have any questions or need clarification regarding our terms and conditions, our team is here to help you understand every detail.
These terms and conditions are designed to ensure a transparent, fair, and mutually beneficial relationship between Painite Travels and our valued clients. We are committed to providing exceptional service while maintaining clear expectations.
Thank you for choosing Painite Travels Pvt. Ltd.
